Exchange, Return & Refund

Step 1: Contact Us (within 5 days of delivery)

Step 2: Make sure your item qualifies for return/exchange:

  • Brand new condition: unworn, unwashed, unaltered, and undamaged
  • Original tags still attached: with both barcode and MRP (price)

Step 3: Return/Exchange is on!

  • We'll arrange a free pick-up of your item (it may take 5 business days).
  • Pack your item securely for its return journey.
  • Re-Pack the dress in the transparent polythene bag.

Step 4: We'll inspect the item.

Important: Return/Exchanges may be denied for worn or damaged items.

Step 5: New size on its way!

Once we receive your original item as a return, the refund will be processed within 10-14 days. Once we receive your original item, your new size will be shipped out within 3-5 business days in case of exchanges.